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1-800-471-1111

FAQ

ORDERING

How can I check on my order after it has been placed?

Your order is placed through Amazon. You will receive a confirmation email directly after ordering and will be able to foliow and track your order through the Amazon website.

Is this site secure?

Super secure. The orders are placed through Amazon.

What credit cards do you accept?

Since the orders are placed through Amazon, we accept anything Amazon does, which is everything.

I haven’t received my order, my order is missing items or damaged, or my shipment is late?

What a bummer! We are always here for you and will help you sort it out. Please contact us at: Support@beautilee.com

What is the sales tax?

Amazon.com collects sales taxes from the following 26 U.S. states:Arizona, California, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota,Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio,Pennsylvania, Tennessee, Texas, Virginia, Washington

SHIPPING

How long will it take to ship?

If you are an Amazon Prime member with will take two days. If not, about a week.

Do you ship to a PO Box?

No, unfortunately we do not ship to PO Boxes.

Do you ship internationally?

Sorry, Amazon does not ship internationally at this time.

RETURNS

What is your return policy?

Amazon Return policy:
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Amazon will also pay the return shipping costs if the return is a result of our error.

PRODUCT INGREDIENTS

Who do I contact if I have a question concerning product ingredients?

Our sponges are made of best quality Latex Free Foam, and our brushes are synthetic. Please do contact us with any questions at support@beautilee.com.

ANYTHING ELSE YOU MIGHT NEED TO KNOW
We are always here for you. Please contact us with any questions at support@beautilee.com.